ServAssure Dealers offer their customers with each installation, a
24-month, 100% satisfaction, money-back guarantee!
Our Warranty Includes:
•
100% complete satisfaction guaranteed or your money back.
• All parts, labor and materials for a
FULL 2 YEARS from date of installation.
To download the
ServAssure
2-Year Warranty PDF,
click here.
This
ServAssure Dealer installation is warranted to be free from defects in material and workmanship under normal use and maintenance for a period of twenty-four months from the date of original installation. A quality replacement part will be provided and installed without charge by the
ServAssure Dealer. This warranty applies only to the product in its original customer/installation location and is voided if product is reinstalled elsewhere.
This warranty includes
ALL LABOR incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts or replacement parts.
This
ServAssure Dealer Warranty assures the customer's
COMPLETE SATISFACTION as agreed upon and discussed in the sales proposal, which has been signed by both the homeowner and the
ServAssure Dealer or the customer will receive a full refund.
In the unlikely event that the customer is not satisfied with the
ServAssure Dealer installation, the
ServAssure Dealer will have every opportunity to make amends. If after all attempts by the
ServAssure Dealer have been ineffective to make amends, the customer can notify the
ServAssure Dealer Governing Board at
877-SERVASSURE, or fill out the customer feedback form. The Governing Board will review the installation and make recommendations to correct the installation or recommend the customer have their money refunded and the installation removed.
Our dealers will NOT be responsible for:
- Normal maintenance as outlined in the installation and servicing instructions or owner's manual, including filter cleaning and/or replacement and lubrication or any failure resulting from lack of maintenance.
- Failure to start due to voltage conditions, blown fuses, open circuit breakers or other damages due to the inadequacy or interruption of electrical service.
- Damage due to freezing or condensing water, inadequate or interrupted water supply, use of corrosive water or rearrangement of plumbing system.
- Failure resulting from use of improper fuel.
- Damage or repairs needed as a consequence of natural disasters, misapplication, abuse, improper servicing, unauthorized alteration or improper operation.
- Parts not supplied or designated by the ServAssure Dealer.
- Electricity or fuel costs or increases in said fuel costs for any reason whatsoever, including additional or unusual use of supplemental electric heat.
- Any problems due to service work or system modifications performed by someone other than a ServAssure Dealer.
- All implied warranties (including implied warranties of merchantability) are hereby limited in duration to the period for which the limited warranty is given. The expressed warranties made in this warranty are exclusive and may not be altered, enlarged or changed by any person whatsoever. All non-emergency work under the terms of this warranty shall be performed during normal working hours. All replacement parts assume as their warranty period only the remaining time period of this warranty.
